Frequently Asked Questions
Q: What percentage of Vitamin C do you include in your serum?
A: Through our research, we have found that the best way to implement Vitamin C in a beneficial manner is not to have just one type of it but multiple. Thus, our formula contains 20% triple action Vitamin C, which is 3 types in one bottle.
Q: How best to apply this serum?
A: You can use the serum once a day, either during the day or evening. Most choose during the day, since Vitamin C is all about waking you up. Cleanse your face with a water based solution and rinse well. Add a 2 or 3 tiny drops of the serum to your face, and spread it around. Apply your moisturizer, foundation and regular make-up routine.
Q: How long does the contents of the bottle stay good?
A: This combination of Vitamin C serum has a potential shelf life of up to 2 years with the right conditions. Keep it in out of direct sunlight, and use the dropper instead of your fingers to accomplish the longer timespan. No fear of expiration if you use it as a part of your daily facial.
Q: I’m having a reaction after using your serum, what should I do?
A: Please stop using our serum if you have any type of reaction. If you have overly sensitive skin, try only using it once a day.
Q: What type of Vitamin C are included in the mixture?
A: Ascorbyl Glucoside, Magnesium Ascorbyl Phosphate and Sodium Ascorbyl Phosphate.
Q: Should I refrigerate the serum?
A: No, there is no need to refrigerate the serum. Just store in a cool, dark place.
Q: My serum tends to leave my face with a greasy feeling before adding my moisturizer, why is that?
A: We have found that typically the greasy feeling is due to the product being over applied. If you are already using 3 tiny drops at one application, then switch to two. Your face may have a smaller circumference than others.
Q: My bottle has been sitting for more than a few days, it looks different/separated… Is this still good?
A: Much like other natural products, less ingredients simply means some settling can occur. All you need to do is shake the bottle a little and everything will be fine.
Q: Isn’t this quite expensive for such a little bottle?
A: Actually, if you look at the prices of other bottles with similar ingredients, you will notice our price is quite comparable. If not even a bargain for what you are getting. This one bottle can last you over a month if applied correctly.
Q: Since this has Vitamin C and Hyaluronic Acid in it, should I use a moisturizer?
A: Moisturizers can serve different purposes from the serum. I would definitely use your normal moisturizer with the serum to ensure the ultimate change in your features.
Q: How long does it take to show progress?
A: That depends on your use and your features. Some have seen changes in as little as a week. There is no normal predicted amount of time.